Practical writing on legal ops, workflow automation, AI governance, and building better systems — from someone who works in them.
A governance gap is growing inside law firms. Client data is going into platforms it should never touch, work product is being accepted without adequate review, and nobody is accountable for any of it. Here's what a real governance framework looks like.
Data and DashboardsA candid walkthrough of building a legal analytics dashboard in a real military legal environment: what the triage framework looked like, where the first release broke down, and what we had to learn to fix it.
Career TransitionLaw school builds rigorous legal thinkers. It does not build operational ones. The project manager mindset is the gap it leaves behind — and closing it changes everything about how a legal office runs.
Workflow AutomationHow a Microsoft Planner case management system went from sitting unused for nearly a year to spreading across an entire legal office — without a single mandate. The template, the kickoff, and the conditions check that made it work.
AI and Legal OpsThree professionals reviewed the same brief before it went out. None of them were careless. It still went out wrong. A look at the cognitive science behind automation bias, processing fluency, and cognitive offloading — and why a review process needs to be built for the tired reviewer, not the ideal one.
DMAIC, SIPOC, and waste reduction explained without the manufacturing jargon — using examples drawn directly from legal workflows that most practitioners will recognize immediately.
PlannedNot every workflow is worth automating. A practical framework for identifying high-value automation targets in a legal environment, with real examples from a high-volume litigation support office.
PlannedStatutory deadlines, distributed teams, limited resources, and high stakes. The operational discipline of military JAG work translates directly — and most civilian legal teams would benefit from it.
PlannedMost legal teams track hours and headcount. A mature legal ops function measures something more useful. A practical breakdown of the metrics that tell you how your office is actually performing — and what to do with them.
PlannedGetting budget and buy-in for operational improvements in a legal environment requires a different kind of argument. A framework for translating legal ops value into language that general counsel and firm leadership will actually act on.
PlannedPractical writing from a practitioner. Not thought leadership content designed to generate impressions. Not repurposed LinkedIn posts. These are the things I've actually learned building systems in legal environments where getting it wrong has real consequences.
Posts will be infrequent and worth reading. Quality over cadence.
If a post is directly relevant to a challenge you're working through, reach out. I'm happy to talk through it.
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